We unconditionally guarantee that all products that you purchase from our website are genuine and authentic. We only deal directly with established manufacturers or distributors. In some instances, we work with trusted suppliers who purchase directly from the same manufacturers or distributors. You are welcome to perform your own assessment, and we confidently provide customers with a 30-day money-back guarantee.
We accept credit card on our website, as well as PayPal transactions.
Your information and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL) encryption technology. This is the industry standard for online payments. We currently SSL certificates issued by Let's Encrypt.
Yes, we deliver world-wide. Please see our shipping page for more information.
2-5 business days Australia-wide including most country areas. 4-7 business days for WA, North Queensland and most areas in NT outside Alice Springs and Darwin.
It would usually depend on the product you intend to purchase. We recommend that you contact us and quote the product that you wish to purchase. One of our friendly customer service staff will get back to you with a confirmed date of availability.
You may visit The Game Expert’s Terms and Conditions page here.
Please visit the Warranty page or alternatively you can contact us on our Contact Us page.
The default entry for the products in our website reflects the quantity available in our inventory to make sure that we do not oversell specific items.
When you check out, you can enter the promo code in the provided coupon box.
Yes – Click & Collect is FREE for all orders.
We hold Click & Collect orders for 7 calendar days from the day you receive your collection notification. If you do not collect your order within 7 calendar days we cancel the items and refund the order back to the payment method used when placing your order.
Photo ID is required when you come to pick up the order.