Our Privacy Policy

Protecting your personal information is important to us. This Privacy Policy explains what kind of information we collect about you when you visit and use our site and how that information might be used and disclosed. This policy only applies to our website at www.thegameexperts.com.au and not to other websites that we may link to.

  1. Collection of information

1.1 Two types of information may be collected through this site: anonymous information and personal information.

1.2 Anonymous information is information that does not identify you. For example, we may log details about any computer used to access this site (such as the IP address, host and browser type), the date and time of access and details of webpages accessed and information downloaded.

1.3 Personal information is information that could identify you – for example, your name, email address, billing address, postal address or telephone number. We only collect personal information that you provide to us. This could be for the purpose of assisting with an enquiry, providing a quote, recording warranty details, or similar purposes.

  1. Use of information

2.1 Anonymous information is used for our own statistical purposes and to improve this site.

2.2 Personal information that you choose to disclose will only be used for the purpose for which you provided it and for any related or relevant business purposes (for example, sending you a customer feedback survey, special offers or promotions).

  1. Disclosure of information

3.1 There are limited circumstances where we have to disclose your personal information to third parties, including where we are required to by law or where we need to in order to fulfil the purpose for which you disclosed it.

3.2 Other than the limited circumstances above, we will not disclose your personal information to any third party (including advertisers or other companies) unless you have authorised us to do so.

  1. Access and correction

If we hold your personal information, we will where possible provide you with access to it and take reasonable steps to ensure that it is accurate, complete and up to date.

  1. Storage and security

We will take reasonable steps to keep any personal information we hold secure from unauthorised disclosure or access.

  1. Questions and complaints

If you have any questions or complaints relating to this policy, please contact: The Privacy Officer, The Game Experts, sales@thegameexperts.com.au.

  1. Policy changes

We may change this policy at any time by publishing the changed policy on this site.